Customer care

Shipping

Standard US shipping is $9.99 per order. There is no free-shipping threshold. All prices are in US dollars; applicable tax is shown at secure checkout before payment. We currently support US delivery addresses.

Production and travel time are separate. For a small order of 1–10 items, the current estimate is 2–5 business days to prepare the order after payment, followed by 3–5 business days in transit. Remote areas can take 5–8 business days in transit. Larger orders, stock availability, holidays and carrier delays may add time. These are estimates, not guaranteed delivery dates.

We send tracking information once it is available. Check the carrier's scans for movement and delivery updates.

Check your shipping address carefully. For an address change or cancellation, contact us immediately; changes may not be possible once fulfillment starts. Contact us if tracking stops updating or a parcel marked delivered cannot be found.

Returns & order help

If an item arrives damaged, defective, incorrect or missing, email info@cmfm.io as soon as possible, ideally within 7 calendar days of the delivery date shown in tracking. Include your order number, a description and clear photos of the item and packaging. Keep the packaging while we investigate. This reporting request does not limit any rights you have under applicable law.

We review each issue and explain the available resolution, which may include a replacement or refund. If you are unhappy with a product for another reason, contact us so we can review your request; a change-of-mind return is not automatically approved.

Please contact us before sending anything back. We will provide instructions if a return is needed. Do not send a return to the address on the parcel without authorization. Any return-shipping arrangements will be explained before you send it.

Approved refunds go back through the original payment method. The time for funds to appear depends on your payment provider.

Privacy

CMFM is operated by Boomtastic Media LLC. We use information you provide to operate the store, process orders, arrange delivery, provide support and prevent fraud.

When you place an order, this includes your name, email, shipping address, phone number, chosen products, payment status and order history. Stripe processes your payment details on its secure checkout; the CMFM storefront does not collect your full card number. We share the information needed to fulfill an order with shipping carriers, and use email services for order messages.

We use order information for receipts, shipping updates, support and a post-delivery feedback request. You can ask us to stop feedback requests by emailing us.

For questions about your information, or to request access, correction or deletion, email info@cmfm.io. We may need to verify your identity and retain records where required. Please never send full card details by email.

Updated September 29, 2026.

Talk to CMFM

Email info@cmfm.io for product questions, order help and privacy requests. If you have placed an order, include your order number so we can find it.

CMFM · Boomtastic Media LLC · New Mexico, United States.

Creator referrals

When you follow an approved CMFM creator link, we store a first-party referral cookie for up to 30 days to attribute eligible purchases. The cookie contains a creator identifier, not your payment information. The most recent eligible creator link receives credit. You may clear cookies through your browser. We use creator application details to review and administer partnerships; contact info@cmfm.io for questions or deletion requests.